Terms and Conditions

Kebijakan Privasi

Terms and Conditions

Last Updated: January 2021

These terms and conditions, subject to change from time to time, apply to all services, directly or indirectly (through distributors) available online, via any mobile device, via email or telephone. By accessing, browsing, and using our Website or our mobile apps or one of our applications through any platform (hereinafter the “Platform”) and / or by completing a reservation, you acknowledge and agree to read, understand and agree to the terms and conditions listed below.


Services provided by Pigijo are online travel plans and activities. You can browse activities (many days, one day, several hours), accommodation, car rental, and tour guides.

Pigijo curates the information as much as possible and is very careful in providing services. We do not guarantee that all information is accurate, accurate, complete, true and up to date. Pigijo is not responsible for any errors, interruptions, inappropriate, false or untold information.


By placing orders and payments from the Pigijo website and application, you accept and agree to the terms and conditions of the relevant Supplier, especially with regard to the cancellation policy. Pigijo is not responsible for any violation of the terms and conditions agreed upon or changes as a result of your special request, so please read the terms and conditions carefully.

Product Prices

The price selected by your data includes the selected payment method.

Pigijo tries to provide the best or lower price and / or promotions and from time to time. Each price and promotion has its own terms and conditions which may result in changes to the cancellation policy, ordering and reducing money. So that the terms and conditions are read properly.

Pigijo is subject to change when time changes occur if you get a booking confirmation.


Each price specified in Pigijo is only available under certain conditions and the price is subject to change depending on ordering, ordering and / or inventory limits. The available prices may include additional taxes and other fees but in certain circumstances may not include taxes and other service fees (such as tip fees for other facility fees (if any), and other costs that arise outside of our product information); You agree that they are responsible for verifying the total fees payable and other terms and details when the confirmation email is sent to you. You must verify your order on the order sheet; You can cancel the order at any time before confirmation is made. Prices are very detailed so you can see the amount to be paid, any additional fees using a credit card or inter-bank fees charged for shipping will be charged to you and if there is a shortage in the amount that you can, Pigijo can provide an email notification regarding lacks in the amount you have.

Refunds may not be immediately after payment occurs, depending on the original payment method. You can contact Pigijo customer service for more details on the estimated duration of receiving your funds and we will assist you as best we can.

In connection with cancellations, if included, there are fees that Pigijo will produce as admin fees or fees due to cancellations (eg inter-bank transfer fees).

Further details regarding the fees that will be charged the service fee must be ''. '' Suppliers can contact Pigijo's customers (during the operational hours of customer service by Pigijo).

Personal Data (Guest)

When you make an order or access your Personal Account information, you will use Secure Server Layer (SSL) access so that it will encrypt the information you send through this Website. We consider your privacy to be important.

Although Pigijo will use its best efforts to ensure its security, Pigijo cannot guarantee the strength or effectiveness of this encryption and Pigijo does not and will not be responsible for any problems that may occur as a result of unauthorized access to the information you provide.

When you make an order on the Pigijo website or application, we will record and store your personal information and data. We will store any data that you provide, from time to time, or that we collect from using our products and services. Your personal data that is with us, can be used by us for our internal purposes to help us in the future in providing services to you. In this connection, we may disclose your data to the companies in which Pigijo is incorporated, Product provider partners, other companies that are partners of Pigijo, travel agencies, government agencies and judicial bodies in any jurisdiction.

Rights and Obligations

By using or accessing this Website, it means that you have agreed and are required to always pay attention to the prohibited provisions that apply to the use of this Website, which are as follows:

  1. It is only permitted to access and / or use this Website for personal purposes, which means that this Website may only be accessed and used directly by individuals or businesses who are looking for products or services for that individual or business. Access and use of the Website outside of personal needs is strictly prohibited, and violates these Terms and Conditions.

  2. The content available on the Website, including information, data, text, images, sound, graphics, video, messages, reviews, or other material, including the software infrastructure used to provide the Content, is wholly owned by Pigijo or its suppliers. and its service providers, including but not limited to partners (as applicable). You can use the Website to place an order and you hereby guarantee that you will not send a false reservation request. You hereby declare to ensure that the payment information you provide is accurate You also guarantee to provide accurate email and mailing addresses and other details of your contact information.

  3. Agree not to use the Website or Content for commercial purposes or either directly or indirectly other than personal use or for purposes that violate the law (prohibited by law) or take any action that violates these Terms. Except with written consent from Pigijo, you agree not to modify, distribute, transmit, display, perform, reproduce, publish, create derivative creations from, transfer, copy, license, sell or resell any information, software, products or services obtained in connection with the Website.

  4. In using the Service, you are not allowed to:
    1. Submit or enter any information;
    2. Send or enter any destructive computer program, etc., or enter any spam e-mails, chain letters, junk mail, etc;
    3. Spread slander or damage the reputation of the Company, Products or related third parties;
    4. Reveal to others all information, documents, diagrams, data, etc., which includes any content that is contrary to morals and public order;
    5. Registering, whether intentionally or unintentionally, all errors or damaging information regarding the name, or personal address, telephone number or email address, etc., of any person who uses the Service or you;
    6. Perform any action that imposes or may impose an unreasonable burden on the Website or Website infrastructure;
    7. Creating a main link to the Website (including but not limited to the order line) for any purpose without Pigijo's written consent;
    8. Resell, use, copy, control (such as using or installing spider or scrape programs), displaying, downloading, or producing any Content, software, products, services available through the Website for commercial or targeted purposes / competition activity;
    9. Send or store any material to or through the Website that violates laws, regulations, or rules, or that could support illegal or criminal activity;
    10. Send or store any material that may violate the intellectual property or other rights of a particular entity or person, including but not limited to copyrights, patents, trademarks, trade secrets, confidential information or publications;
    11. Send or store material that is prohibited by applicable law or violates existing rights and obligations based on contractual relationships;
    12. Send or store any material which contains software viruses, impersonating any person or entity for any purpose;
    13. Manipulating or falsifying information with the aim of disguising the origin of the statement given;
    14. Using the Site in any way that may damage, disable, block, or interfere with the use of the Website or users of other computer equipment, or cause damage, disruption, or limit the functionality of software, hardware, or telecommunications equipment;
    15. Gaining unauthorized access or making unauthorized modifications to the Website or other linked websites, other accounts, computer systems, networks connected to the Site through hacking, password theft or other similar things;
    16. Obtaining or trying to obtain material or information in a way that is not intentionally provided by the Website (including but not limited to other purposes provided by the Website). This includes but is not limited to, obtaining or collecting information about other people such as email address;
    17. Modify or create derivative works based on the Website or reverse engineer or access the underlying software for any reason; or
    18. Using the Website to build a competitive product or service.

By placing an order through the Website, you hereby represent and warrant that you are not subject to any restrictions or limitations by any of the sanctions program, or be subject to any penalties.

If Pigijo considers that you violate the things that must be followed in the previous point, or Pigijo otherwise reasonably determines any actions from you that are not appropriate, Pigijo can verify the details of these actions with you.


You hereby acknowledge and agree to the extent permitted by applicable law:

  1. The services and content of this Website are provided on an "as is "and "as available" basis. We hereby expressly state that we do not make any warranties or warranties, either express or implied, with respect to eligibility. business of the product or service, or the suitability of the products and services we provide for a specific purpose and oppose the abuse of the rights where applicable;
  2. We do not guarantee that: (i) the functions, services and security features provided on this Website will be uninterrupted or error free; (ii) errors or failures will be corrected; or (iii) the Website or server provides services. which is free of viruses, malware or harmful components;
  3. We do not guarantee the accuracy, authenticity, integrity or quality of the content, the Website or the resources available for and from the Website including, but not limited to, any warranty that the content, Website or resources are free from malicious material, is not obscene or controversial;
  4. Any downloaded material or otherwise obtained through the use of this service is at your own responsibility and risk.